# Contacting Veeam Software

At Veeam Software we value the feedback from our customers. It is important not only to help you quickly with technical issues, but it is our mission to listen to your input, and build products that incorporate your suggestions.

## Online Support

If you have any questions about Veeam solutions, you may use the following resources:

* Veeam Helpcenter at [helpcenter.veeam.com](https://www.veeam.com/documentation-guides-datasheets.html)
* Veeam Community Forums at [forums.veeam.com](https://forums.veeam.com/)

## Customer Support

Should you have any technical concerns, suggestions or questions, please visit the Veeam Customer Portal at [cp.veeam.com](https://www.veeam.com/support.html) to open a case, search our knowledge base, reference documentation, manage your licenses or obtain the latest product release.

## Company Contacts

For the most up-to-date information about company contacts and office locations, please visit [www.veeam.com/contacts.html](https://www.veeam.com/contacts.html).


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://old.veeambp.com/contacting_veeam_software.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
